Store regulations

Online store regulations

1. Entrepreneur, contact
1.1. An entity running an online store via the Internet,
operating at www.ilnomestyle.com ,
The Online Store is the company: Kuzmenko&com Oleksandra Kuzmenko z
based in Warsaw. info@ilnomestyle.com NIP 5214011185 REGON 524780191
Hereinafter referred to as «Administrator» and being at the same time the Online Store Service Provider and the Seller.
1.2. The customer has the opportunity to contact the store administrator
website in one of the following ways:
- by phone or via WatsApp +48575108976 (call cost according to
with the operator's price list)
- by e-mail, address: info@ilnomestyle.com
- via the opinion form on the online store

2 General provisions
to an unspecified circle of people user on the Website.
moment of acceptance.
2.1. The information posted on the Website contains terms and conditions
purchase of Goods and constitute these Regulations, which define the rules for concluding remote purchase and sale contracts via the online store
ilnomestyle.com, addressed to
2.2. Acceptance is the fact of placing an order by the Service Recipient/Customer
which is the expressed intention of the Service Recipient/Customer to shop selected at

Goods page 2.3. By accepting, the Service Recipient/Customer confirms its full and unconditional acceptance agree to all terms and conditions of this Public Offer without
no exceptions or limitations and confirms that he has read its terms and conditions before

2.4. The contract is deemed concluded upon confirmation and acceptance by
work
Online store ilnomestyle.com
2.5. Payment for the Goods is made by bank transfer, in accordance with
terms and conditions specified on the Website in the «Payment methods» 

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 3. Product information.
3.1. The presented goods include the name, photos of the model and
text information about the product, available variants and sizes, unit price and others.
3.2. The information provided on the Website is for
purposes only information.

4. Procedure for placing an order.
4.1. The Service Recipient/Customer may place an order for any available Goods for ordering on the Website.
4.2. The product is made to order, so the Service Recipient/Customer indicates
its dimensions according to points. https://www.ilnomestyle.com/our-story

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5. Delivery method and lead time.
5.1. Delivery of Goods in accordance with Orders carried out by companies
forwarding through the territory of Poland and beyond its borders under the conditions specified on the Website in the "Delivery and its rules" section
5.2. After placing the order and paying, the order goes to
production. Production timing — 14-16 days from the date of payment and delivery
all required parameters to complete the order.
5.3 Delivery time — from 3 to 6 business days from the moment of completion
orders.
5.4. After receiving the Goods, the Customer has the right to check the compliance of the goods
order, quality, completeness, and carefully try on the Goods.
5.5. The fact of accepting the Goods by the Customer constitutes consent to collect the Goods from the delivery service and to sign documents confirming the delivery of the Order.

5.6. By accepting this Public Offer, the Client fully and
unconditionally agrees with the Regulations for the transport of goods by delivery companies.
The terms of such Regulations can be found on the websites of the relevant Companies.

6. PRODUCT COMPLAINT
6.1. Goods made to order and made to measure are not returnable.
   6.1.1. In the event that the Goods do not correspond to the dimensions provided by
Service Recipient/Customer by placing an order via the store
ilnomestyle.com can improve the finished product. In such
In this case, the delivery of the Goods and the costs of correction are paid by the Service Recipient/Customer.
6.2. The basis and scope of the Seller's liability towards the Customer if the sold Goods have a physical or legal defect (warranty) are specified
generally applicable legal provisions, in particular the Code Civil (including Articles 556-576 of the Civil Code).
   6.2.1 The Seller is obliged to deliver the Goods to the Customer without any defects.
   6.2.2 A complaint may be submitted by the Customer, for example:
    in electronic form via e-mail to the following address:
    info@ilnomestyle.com
   6.2.3 It is recommended that the Customer provide in the description of the complaint: (1) information and
  Circumstances regarding the subject of the complaint, in particular the type and date
   occurrence of a defect; (2) request how to bring the Goods into compliance with
   Sales Agreement or a declaration of price reduction or withdrawal from the Agreement
   Sales; and (3) contact information of the complainant – this will make it easier and   It will speed up the processing of the complaint by the Seller. Requirements given in the sentence
  The previous ones are only recommendations and do not affect effectiveness
  complaints submitted without the recommended description of the complaint.
  6.2.4 The Seller will respond to the Customer's complaint immediately, not
  later than 14 calendar days from the date of its submission. If Customer
  who is a consumer has requested the replacement of the item or removal of the defect or submitted a request   A declaration of price reduction, specifying the amount by which the price is to be reduced, and
  The Seller did not respond to this request within 14 calendar days,   he is deemed to have found this request justified.

7.OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS I
CLAIMS AND RULES FOR ACCESSING THEM
PROCEDURES
7.1. Detailed information regarding the possibility for a Customer who is a consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2. There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warszawa .), whose task is, among other things, to provide assistance to consumers in matters regarding out-of-court resolution of consumer disputes.
7.3. The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims: (1) application for resolution of the dispute to a permanent consumer arbitration court
(more information at: http://www.spsk.wiih.org.pl/) ; (2) application in
regarding out-of-court resolution of the dispute to the provincial inspector of the Inspection Handlowa (more information on the website of the inspector responsible for
place of business activity of the Seller); and (3)
assistance of the district (municipal) consumer ombudsman or organization social, whose statutory tasks include consumer protection (including
Consumer Federation, Polish Consumers Association). Tips
are provided, among others, by e-mail at advice@dlakonsumentow.pl
and by calling the consumer hotline 801 440 220 (the hotline is open on
Working hours, 8:00 a.m. - 6:00 p.m., connection fee according to the operator's tariff).

7.4.At http://ec.europa.eu /consumers/odr there is a platform for an online system for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service provision contract (more information on the website of the platform itself or at the website of the Office of Personal Data Protection). Competition and
Consumer: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php

8. PROVISIONS APPLICABLE TO ENTREPRENEURS
8.1. This point of the Regulations and the provisions contained therein apply to
only Customers and Service Recipients who are not consumers.
8.2. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
8.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
8.4. Once the Seller releases the Product to the carrier, the benefits and burdens related to the Product and the risk of accidental loss or damage to the Product are transferred to the Customer who is not a consumer. In such a case, the Seller is not responsible for the loss, defect or damage of the Product occurring from its acceptance for transport until its delivery to the Customer and for any delay in the shipment.
8.5. If the Goods are sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner adopted for shipments of this type. If he finds that the Goods were lost or damaged during transport, he is obliged to take all actions necessary to establish the carrier's liability.
8.6. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Goods towards the Customer who is not a consumer is excluded.
8.7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service Recipient an appropriate statement.

 8.8.The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited– both as a single claim and for all claims in total. up to the amount of the price paid and delivery costs under the Sales Agreement, but not more than up to the amount of one thousand zlotys. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.
8.9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.

9. FINAL PROVISIONS
9.1. Contracts concluded via the Online Store are concluded in Polish.
9.2.Changes to the Regulations:
9.0 The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e.: changes in legal provisions; changes in payment and delivery methods to the extent that these changes affect the implementation of the provisions of these Regulations.
9.1. In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended Regulations are binding on the Service User if the requirements specified in Art. 384 and 384[1] of the Civil Code, i.e. the Service Recipient was properly notified about the changes and did not terminate the contract within 14 calendar days from the date of notification. If a change to the Regulations results in the introduction of any new fees or an increase in existing ones, the Service Recipient who is a consumer has the right to withdraw from the contract.
9.2. In the event of concluding contracts of a different nature than continuous contracts on the basis of these Regulations (e.g. Sales Agreement), changes to the Regulations will not in any way infringe the rights acquired by Service Recipients/Customers who are consumers before the date of entry into force of the amendments to the Regulations, in particular, changes to the Regulations will not affect Orders already placed or submitted, and concluded, implemented or performed Sales Agreements.
9.3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers provisions of the Act on the protection of certain consumer rights and on liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws of 2000, No. 22, item 271, as amended) and the Act on special conditions consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws 2002, No. 141, item 1176, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers provisions of the Consumer Rights Act; and other relevant provisions of generally applicable law.